Terms & Conditions

• Clonmel Junction Arts Festival reserves the right to refuse admission.
• We advise audience members to arrive at the festival venue at least 10 minutes before the published start time.
• Latecomers will not be admitted until/unless there is a suitable break in the performance.
• Doors generally open 30 minutes before the advertised start time.
• We operate a free seating policy at all venues.
• Children under 16 must be accompanied by an adult to all events.
• Parents/guardians will be advised at the time of booking if they must remain with children during workshops.

• Child Concession: Available for guests aged under 18.
• Student Concession: Available for those in full-time education with a valid student ID that includes an expiry date.
• Senior Concession: Available for guests aged 60 and over.

• Clonmel Junction Arts Festival reserves the right to cancel any show or performance without prior notice, without being liable for compensation or damages, other than a refund of the face value of the ticket(s).
• The festival reserves the right to add, withdraw or substitute artists and to vary the advertised programme as necessary, without prior notice.
• No refunds, except in the event of a cancellation by the festival.
• Outdoor events may be relocated to indoor venues in the event of inclement weather. Please check social media for updates — a decision will be made and publicised by 10am on the day.

• Recording equipment of any kind is strictly prohibited.
• No recording or filming of any show or venue is permitted.
• Mobile phones must be turned off during performances.

• Please inform us at the time of booking if you have any special requirements, and we will do our best to accommodate you.
• Wheelchair spaces are available at all venues but must be allocated when booking.

• Ticket holders assume all risk of injury and responsibility for property loss, destruction, or theft.
• The festival, its promoters, performers, sponsors, ticket outlets, venues, and staff are released from any liability thereafter.

• All ticket purchases made via our website are processed securely through Ecwid by Lightspeed, our official eCommerce platform.
• When placing an order online, customers are required to confirm that they have read and understood these Terms & Conditions.
• Payment is securely processed via our payment provider (currently Stripe), and all personal information entered during checkout is handled in accordance with GDPR.
• If you place an order in person or by phone, your data may be manually entered into the Ecwid system. This data is handled with the same level of security and used only for fulfilling your order or supporting your event attendance.

Please note: Online ticket sales close 3 hours before the advertised start time of each event.

By completing a ticket purchase, customers agree to receive event-related email updates, including important reminders and attendance information, via email and/or our secure mailing system (currently MailChimp). These communications will be used solely to support your event attendance and will not be used for marketing purposes. The mailing list is deleted after the festival ends.

• Customer information collected during checkout is stored within the Ecwid system and used solely for order management, customer service, and event logistics.
• Customer records are retained only for as long as necessary, typically until the end of the festival season. After that, data is reviewed and deleted unless required for legal or accounting purposes.
• You may request access to or deletion of your data at any time by emailing: boxoffice@junctionfestival.com

Places are limited, so early booking is advised to avoid disappointment.

These terms and conditions do not affect your statutory rights.

Last Updated: June 19th 2025